Trusted Shops Excellent Shop

EXCELLENT STORE AWARD FROM TRUSTED STORES

We were recently awarded as an Excellent Shop by Trusted Shops. This certification confirms our continuous commitment to the highest quality and service standards in online retail for over 10 years. We have carried the Trusted Shops seal of approval, which recognizes us as a trustworthy online retailer, since September 2013. We would like to thank all our customers who have accompanied and supported us over the years.

TOP RATINGS: 4.9 OUT OF 5 STARS

With an average Trusted Shops rating of 4.9 out of 5 stars, our customers have reflected their satisfaction and trust in us for 10 years. This rating is based on customer reviews who appreciate our reliability, product quality and customer service. The Trusted Shops seal of approval guarantees our customers that we meet strict criteria and are a trustworthy provider. Our transparency starts with the ordering process and continues right through to delivery. We provide clear information about prices, delivery times and return conditions on our website.

Another important component is our Trusted Shops buyer protection. This service offers you protection for your purchases up to an amount of €20,000. We want you to shop with us with a good feeling.

WHAT DOES EXCELLENT STORE MEAN?

The award is the result of a comprehensive review process in which numerous criteria are evaluated. These include, among others:

• Customer satisfaction: our customer ratings and feedback are excellent.
• Security standards: We set the highest standards for data security and the protection of personal data.
• Transparency: Our terms and conditions, prices and product information are clear and understandable
• Service quality: Our customer service is fast, friendly and competent. We are there for you.